NEW PUBLIC PROFESSIONALS AND THE PROBLEM OF BURNOUT.
Pre-reading                                                                                      Read the title of the text, the source, the sentence in the box under the title and paragraph 1.

1 . What is the purpose of this text?
The purpose is to understand the concept of “burnout” and it's Reasons that happens to people when they become “professionals”.
(6 points)
2 . What is “burnout”?
The concept of “burnout” refers to a process in which the professional’s attitudes and behavior change in negative ways in response to job strain.                                                                                                         (6 points) Key Vocabulary
3 .  The following words or phrases below refer to the situation of a burnt out worker or to a new worker. Put an x to show whether you think each of them relates to a burnt out worker or to a new worker.
Words and phrases Burnt out worker New Worker adversely affected by job X committed X demoralized X detached X effective performance X enthusiastic X frustrated X idealistic X lacking motivation X loss of creativity X pessimistic X stimulated X discouraged X (4 points)
4 .  List three examples of how new public professionals change during the first years of their careers.
…                                                                                                                         (6
points) 5.  What causes the greatest amount of negative change in the attitude of professionals?
…                                                                                                                         (7
points) Read paragraphs 2-3.

6 . a Fill in the following chart to compare Mary Smith's attitude towards her job when she first started working and after 8 months on the job. … 7.   List three examples of Mary Smith's behavior that show her symptoms of burnout.
…
8 .  List three negative effects of burnout on a professional's relationship with clients (paragraph 3). … (6 points) Read paragraphs 4 through 6.
9.  Give three examples of changes in attitude and behavior that might be desirable in moderation (paragraph
4 ).
1. ….
(6
points)
1 0.   List two symptoms of burnout for each of the following: Symptoms at work:
1. …                                    (10 points)